ServSafe Food Handler · ServSafe Food Handler Assessment
Written by AI · Not yet reviewed by staffServSafe Food Handler Personal Hygiene Summary
- Importance
- ★★★★★ (5 / 5)
- Weight
- About 8 of 40 ServSafe Food Handler Assessment questions (20%)
How and when to wash your hands, how to use gloves, hand and nail care, work clothes, and which illnesses and symptoms you must report to your manager.
📖 See Personal Hygiene concepts →Personal Hygiene: must-know points
- Handwashing takes at least 20 seconds; scrub for 10 to 15 seconds.
- Change gloves when they are dirty or torn, between tasks, and after handling raw meat.
- Report vomiting, diarrhea, jaundice, and a diagnosed foodborne illness to your manager.
Personal Hygiene: 10 sample questions
Question 1. How long should the whole handwashing process take, at a minimum?
- ① At least 10 seconds
- ② Only as long as it takes to rinse
- ③ At least 5 seconds
- ④ At least 20 seconds
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ④ At least 20 seconds
Key point: Handwashing takes at least 20 seconds
The whole handwashing process should take at least 20 seconds: wet, apply soap, scrub for 10 to 15 seconds, rinse, and dry.
Wrong choices
- At least 10 seconds: Ten seconds is too short for the whole process. Scrubbing alone takes 10 to 15 seconds.
- Only as long as it takes to rinse: Rinsing alone does not remove germs. You must scrub with soap.
- At least 5 seconds: Five seconds is far too short to remove germs.
Question 2. What is the first step in washing your hands?
- ① Put soap on dry hands
- ② Dry your hands with a paper towel
- ③ Scrub your hands and arms
- ④ Wet your hands and arms with clean, warm running water
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ④ Wet your hands and arms with clean, warm running water
Key point: Wet, soap, scrub, rinse, dry
Handwashing steps in order:
- Wet hands and arms with clean, warm running water.
- Apply soap.
- Scrub hands and arms for 10 to 15 seconds, including between fingers and under nails.
- Rinse under clean running water.
- Dry with a single-use paper towel or a hand dryer.
Wrong choices
- Put soap on dry hands: Soap goes on after you wet your hands.
- Dry your hands with a paper towel: Drying is the last step.
- Scrub your hands and arms: Scrubbing comes after wetting and adding soap.
Question 3. Where should you wash your hands at work?
- ① In the three-compartment sink used for dishes
- ② In the sink used to prepare food
- ③ In a sink used only for handwashing
- ④ In the mop (service) sink
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ③ In a sink used only for handwashing
Key point: Wash hands only at a handwashing sink
Wash your hands only in a sink set aside for handwashing. Never use sinks for food prep, dishwashing, or mop water, because germs from your hands could get onto food or dishes.
Wrong choices
- In the three-compartment sink used for dishes: Washing hands there can spread germs to clean dishes.
- In the sink used to prepare food: Washing hands there can spread germs to food.
- In the mop (service) sink: The mop sink is for dirty water and cleaning tools.
Question 4. When must you wash your hands?
- ① Only at the start of each shift
- ② After touching your hair or face
- ③ Only when your hands look dirty
- ④ Only before you go home
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ② After touching your hair or face
Key point: Wash after touching hair, face, or body
Wash your hands after touching your hair, face, or body, and also after using the restroom, handling raw meat, taking out garbage, handling chemicals, eating, drinking, or smoking. Germs can be on hands that look clean.
Wrong choices
- Only at the start of each shift: You must also wash many times during the shift.
- Only when your hands look dirty: Germs can be on hands that look clean.
- Only before you go home: Washing at the end of the day does not protect the food you made.
Question 5. What should you do with single-use gloves after you finish a task?
- ① Keep wearing them for the rest of the shift
- ② Wash them and use them again later in the shift
- ③ Throw them away and never wash or reuse them
- ④ Rinse them with water and hang them up to dry
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ③ Throw them away and never wash or reuse them
Key point: Single-use gloves: use once, throw away
Single-use gloves are used for one task only. Throw them away when you finish, when they get dirty or torn, or when you switch tasks. Never wash or reuse them.
Wrong choices
- Keep wearing them for the rest of the shift: Gloves must be changed between tasks.
- Wash them and use them again later in the shift: Single-use gloves must never be washed and reused.
- Rinse them with water and hang them up to dry: Rinsing does not make single-use gloves safe to reuse.
Question 6. During handwashing, how long should the scrubbing part take?
- ① Only 2 to 3 seconds
- ② At least 10 to 15 seconds
- ③ Just until the soap is spread around
- ④ No scrubbing is needed if the water is hot
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ② At least 10 to 15 seconds
Key point: Scrub for 10 to 15 seconds
Scrub your hands and arms with soap for at least 10 to 15 seconds. Clean the backs of your hands, between your fingers, and under your nails. With wetting, rinsing, and drying, the whole process takes at least 20 seconds.
Wrong choices
- Only 2 to 3 seconds: This is too short to remove germs from hands and arms.
- Just until the soap is spread around: Spreading soap is not enough. You must scrub.
- No scrubbing is needed if the water is hot: Hot water alone does not remove germs. Scrubbing with soap does.
Question 7. You are wearing gloves and have just handled raw chicken. Next, you need to slice cooked turkey. What should you do?
- ① Take off the gloves, wash your hands, and put on new gloves
- ② Keep the same gloves, since the turkey is already cooked
- ③ Wash your gloved hands and keep going
- ④ Put a new pair of gloves on over the old ones
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ① Take off the gloves, wash your hands, and put on new gloves
Key point: Raw meat then ready-to-eat? New gloves
Change gloves after handling raw meat, seafood, or poultry and before touching ready-to-eat food. Also change them when they are dirty or torn, when you start a new task, and after an interruption. Wash your hands before putting on new gloves.
Wrong choices
- Keep the same gloves, since the turkey is already cooked: Germs from the raw chicken would spread to the turkey.
- Wash your gloved hands and keep going: Single-use gloves must never be washed and reused.
- Put a new pair of gloves on over the old ones: The dirty gloves underneath can still spread germs.
Question 8. Which of these must you report to your manager before working with food?
- ① A mild sunburn
- ② Sore muscles from lifting boxes
- ③ A tension headache
- ④ Vomiting
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ④ Vomiting
Key point: Report vomiting, diarrhea, jaundice
Tell your manager if you have vomiting, diarrhea, jaundice (yellow skin or eyes), a sore throat with fever, or an infected cut with pus on your hands or arms. Also report it if a doctor says you have one of the FDA's six reportable illnesses.
Wrong choices
- A mild sunburn: A sunburn does not spread germs to food.
- Sore muscles from lifting boxes: Sore muscles do not spread germs to food.
- A tension headache: A headache alone is not a symptom you must report.
Question 9. A food handler has vomiting and diarrhea, and a doctor says it is Norovirus. What should happen?
- ① Keep working, but wear gloves
- ② Report it to the manager and stay away from the operation (exclusion)
- ③ Come back to work as soon as they feel a little better
- ④ Keep working, but only in the dish area
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ② Report it to the manager and stay away from the operation (exclusion)
Key point: Sick with Norovirus = excluded
A food handler who has vomiting or diarrhea and is diagnosed with Norovirus must tell the manager and is excluded, meaning they may not work in the operation. Norovirus spreads very easily from person to person, and gloves or a different job station do not stop it.
Wrong choices
- Keep working, but wear gloves: Gloves are not enough. Norovirus spreads very easily.
- Come back to work as soon as they feel a little better: They must not come back until it is allowed under the rules for removing the exclusion.
- Keep working, but only in the dish area: A worker diagnosed with Norovirus must not work in the operation at all.
Question 10. How should you dry your hands after washing them?
- ① With a single-use paper towel or a hand dryer
- ② With a shared cloth towel
- ③ By wiping them on your pants
- ④ On your apron
▼ Show answer and explanation▲ Hide answer and explanation
Answer: ① With a single-use paper towel or a hand dryer
Key point: Dry with paper towel or hand dryer
After rinsing, dry your hands with a single-use paper towel or a hand dryer. Do not use your apron, clothes, or a shared towel, because they can put germs back on your hands.
Wrong choices
- With a shared cloth towel: A shared towel can pass germs back onto clean hands.
- By wiping them on your pants: Clothes can put germs back on your clean hands.
- On your apron: Aprons can carry germs from food and dirty surfaces.
Test yourself.