ServSafe Manager: Safe Service and Display of Food Concepts
Importance ★★★★☆ · 10% (estimate)
Overview
This chapter covers food after it is cooked and before the guest eats it. Hot TCS food is held at 135°F or higher and cold TCS food at 41°F or lower. Holding equipment is not used to reheat food, and ServSafe teaches checking temperatures at least every 4 hours; checking every 2 hours leaves time to fix problems.
Servers keep their hands off surfaces that touch food or the guest's mouth by holding glasses by the base, plates by the edge, and flatware by the handle. Ice is scooped with a clean scoop or tongs, never with a glass or bare hands, and ice used to cool food is never used in drinks.
Food served to one guest is not re-served to another, except unopened, packaged food in good condition. At self-service areas, sneeze guards protect the food and guests take a clean plate each time they return.
Food sent off-site is kept at the right temperature in insulated containers and labeled with a use-by date and time and reheating and service instructions. Vending machines are checked often for expired food and correct temperatures.
Key concepts
Holding temperatures
Hot TCS food at 135°F or higher; cold TCS food at 41°F or lower. ServSafe teaches checking at least every 4 hours.
Memory tip135 hot, 41 cold, check every 4.
Source: U.S. FDA Food Code 2022 · as of 2022
Re-serving
Food served to one guest generally may not be served to another. Unopened, prepackaged food in good condition, such as packets of crackers, may be re-served.
Memory tipOnly sealed packages go back.
Source: U.S. FDA Food Code 2022 · as of 2022
Self-service rules
Use sneeze guards, label food, keep it at the right temperature, and post signs telling guests to take a clean plate each time.
Memory tipNew trip, new plate.
Ice handling
Use a clean scoop or tongs. Never scoop ice with a glass or bare hands. Ice used to keep food cold cannot be used as an ingredient.
Memory tipScoop, not glass.
Source: U.S. FDA Food Code 2022 · as of 2022
Often tested
- Hot food below 135°F for an unknown time beyond limits: throw it out.
- Off-site food label: use-by date and time, plus reheating and service instructions.
- Store in-use serving utensils in the food with the handle sticking out.
3 sample questions
Verified practice questions from this unit.
Question 1. Hot TCS food being held for service must be kept at
- ① 100°F (38°C) or higher
- ② 120°F (49°C) or higher
- ③ 165°F (74°C) or higher at all times
- ④ 135°F (57°C) or higher
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Answer: ④ 135°F (57°C) or higher
Key point: Hot holding 135°F or higher
Hot-held TCS food must stay at 135°F (57°C) or higher. Hot-holding equipment is not designed to reheat food.
Wrong choices
- 120°F (49°C) or higher: 120°F is in the temperature danger zone.
- 100°F (38°C) or higher: 100°F is in the temperature danger zone.
- 165°F (74°C) or higher at all times: 165°F is a cooking and reheating temperature. Hot holding needs 135°F or higher.
Question 2. Cold TCS food being held for service must be kept at
- ① 41°F (5°C) or lower
- ② 50°F (10°C) or lower
- ③ 45°F (7°C) or lower
- ④ 32°F (0°C) or lower
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Answer: ① 41°F (5°C) or lower
Key point: Cold holding 41°F or lower
Cold-held TCS food must stay at 41°F (5°C) or lower.
Wrong choices
- 45°F (7°C) or lower: 45°F is too warm for cold holding.
- 50°F (10°C) or lower: 50°F is in the temperature danger zone.
- 32°F (0°C) or lower: Food does not have to be frozen; 41°F or lower is enough.
Question 3. How often should the temperature of held TCS food be checked at minimum?
- ① Only when food is first put out
- ② Once a day
- ③ Every 8 hours
- ④ At least every 4 hours
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Answer: ④ At least every 4 hours
Key point: Check held food at least every 4 hours
ServSafe teaches checking the internal temperature of held food at least every 4 hours. Food not at the right temperature must be thrown out. Checking every 2 hours leaves time to take corrective action.
Wrong choices
- Once a day: Once a day is not enough to catch problems.
- Only when food is first put out: Food must be checked during holding as well.
- Every 8 hours: 8 hours is too long.
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