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CompTIA A+ Operating Systems Summary

Checked 10/28/26

Operating Systems: key points

  • ipconfig shows IP settings; sfc /scannow repairs Windows system files.
  • FAT32 cannot store a single file larger than 4 GB; NTFS can.
Importance
★★★★★ (5 / 5)
Weight
About 13 of 45 Core 2 (220-1202) questions (28%)

Windows editions, installation and upgrades, Windows tools and command-line commands, Control Panel and Settings, file systems, and the basics of macOS and Linux.

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Operating Systems: 10 sample questions

Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 1. Which Windows command shows a computer's IP address, subnet mask, and default gateway?

  1. ① nslookup
  2. ② tracert
  3. ③ ping
  4. ④ ipconfig
▼ Show answer and explanation▲ Hide answer and explanation

Answer: ④ ipconfig

Key point: ipconfig shows IP settings

ipconfig lists the network settings of each adapter, including IP address, subnet mask, and default gateway. ipconfig /all adds more detail, such as DNS servers and the MAC address.

Wrong choices

  • nslookup: nslookup asks a DNS server about a name. It does not show the PC's IP settings.
  • tracert: tracert shows the path to a remote host, not the PC's own IP settings.
  • ping: ping tests whether another device can be reached. It does not list the PC's own settings.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 2. Which Windows tool shows logs of system errors, warnings, and security events?

  1. ① Disk Management
  2. ② Event Viewer
  3. ③ Task Scheduler
  4. ④ Device Manager
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Answer: ② Event Viewer

Key point: Event Viewer = Windows logs

Event Viewer keeps logs of what happens in Windows, such as application errors, system warnings, and security events like sign-ins. It is a good place to look when you need to know what went wrong and when.

Wrong choices

  • Disk Management: Disk Management manages drives and partitions, not logs.
  • Task Scheduler: Task Scheduler runs tasks at set times. It does not show the system's error logs.
  • Device Manager: Device Manager lists hardware and drivers. It does not keep the system's event logs.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 3. A user cannot copy a 6 GB video file to a USB flash drive that has 32 GB of free space. The drive is formatted with FAT32. Why does the copy fail?

  1. ① The flash drive is full
  2. ② Video files must be compressed before copying
  3. ③ Only administrators can copy video files
  4. ④ FAT32 cannot store a single file larger than 4 GB
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Answer: ④ FAT32 cannot store a single file larger than 4 GB

Key point: FAT32 maximum file size = 4 GB

FAT32 is an older file system that works with almost any device, but one file on it cannot be bigger than 4 GB. Reformatting the drive as exFAT or NTFS removes that limit. Formatting erases the drive, so copy off any files first.

Wrong choices

  • The flash drive is full: The drive has 32 GB free, which is plenty of space for a 6 GB file.
  • Video files must be compressed before copying: Video files do not need to be compressed to copy. The file size limit is the issue.
  • Only administrators can copy video files: Copying a video file to a flash drive does not require administrator rights.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 4. Which Windows command scans protected system files and replaces damaged ones?

  1. ① gpupdate
  2. ② sfc /scannow
  3. ③ ipconfig /renew
  4. ④ chkdsk
▼ Show answer and explanation▲ Hide answer and explanation

Answer: ② sfc /scannow

Key point: sfc /scannow repairs Windows system files

System File Checker (sfc) checks Windows system files. Running sfc /scannow from an administrator command prompt finds damaged or missing files and replaces them with good copies.

Wrong choices

  • gpupdate: gpupdate applies Group Policy settings. It does not repair files.
  • ipconfig /renew: ipconfig /renew asks DHCP for a new IP address. It has nothing to do with system files.
  • chkdsk: chkdsk checks a disk's file system and surface for errors. It does not replace Windows system files.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 5. A user's laptop runs Windows 11 Home. The laptop must be joined to the company's domain. What needs to happen?

  1. ① Upgrade the laptop to Windows 11 Pro or a higher edition
  2. ② Create a new local administrator account
  3. ③ Install Group Policy Editor from the internet
  4. ④ Turn on BitLocker
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Answer: ① Upgrade the laptop to Windows 11 Pro or a higher edition

Key point: Domain join needs Windows Pro or higher

Windows Home editions cannot join a company domain. Pro and higher editions can, and they also add business features such as BitLocker and Group Policy Editor. The fix is to upgrade the edition.

Wrong choices

  • Create a new local administrator account: A new local account does not give Windows Home the ability to join a domain.
  • Install Group Policy Editor from the internet: Domain join is a feature of the edition. Downloading a tool does not add it.
  • Turn on BitLocker: BitLocker encrypts the drive. It does not add the ability to join a domain, and Home does not include it.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 6. Which Linux command lists the files and folders in the current directory?

  1. ① ls
  2. ② cd
  3. ③ pwd
  4. ④ chmod
▼ Show answer and explanation▲ Hide answer and explanation

Answer: ① ls

Key point: ls lists directory contents

In Linux and macOS terminals, ls lists the files and folders in a directory. Common options include ls -l for details and ls -a to show hidden files.

Wrong choices

  • cd: cd changes to a different directory. It does not list files.
  • pwd: pwd shows the full path of the current directory, not its contents.
  • chmod: chmod changes file permissions. It does not list files.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 7. Which built-in macOS feature makes regular backups to an external drive?

  1. ① Keychain
  2. ② Spotlight
  3. ③ Time Machine
  4. ④ FileVault
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Answer: ③ Time Machine

Key point: macOS backup = Time Machine

Time Machine is the macOS backup tool. It copies files to an external drive or network location and keeps hourly, daily, and weekly versions so you can restore older copies.

Wrong choices

  • Keychain: Keychain stores passwords and certificates, not file backups.
  • Spotlight: Spotlight searches for files and apps. It does not back them up.
  • FileVault: FileVault encrypts the Mac's drive. It does not make backups.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 8. A user's PC is slow to start because many programs launch at sign-in. Where can the technician turn off these startup programs in Windows?

  1. ① Task Manager's startup list (Startup apps page in Windows 11, Startup tab in Windows 10)
  2. ② Device Manager
  3. ③ Event Viewer
  4. ④ Disk Management
▼ Show answer and explanation▲ Hide answer and explanation

Answer: ① Task Manager's startup list (Startup apps page in Windows 11, Startup tab in Windows 10)

Key point: Task Manager Startup tab controls startup apps

Task Manager has a Startup tab (Startup apps in Windows 11) that lists programs that launch at sign-in. Disabling the ones the user does not need makes startup faster.

Wrong choices

  • Device Manager: Device Manager controls hardware and drivers, not startup programs.
  • Event Viewer: Event Viewer shows logs. It does not turn startup programs on or off.
  • Disk Management: Disk Management manages drives and partitions, not startup programs.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 9. On a Linux computer, a user runs a command to install software with apt and gets a "permission denied" error. What should the user do?

  1. ① Use chmod to give everyone full permissions on all files
  2. ② Restart the computer and try again
  3. ③ Run ls to list the files in the folder
  4. ④ Run the command again with sudo in front of it
▼ Show answer and explanation▲ Hide answer and explanation

Answer: ④ Run the command again with sudo in front of it

Key point: sudo runs one command with admin rights

Installing software changes system files, so it needs root (administrator) rights. Putting sudo in front of the command, such as sudo apt install, runs that one command with those rights after the user enters their password.

Wrong choices

  • Use chmod to give everyone full permissions on all files: Opening up permissions on every file is a serious security risk and is not how software installs are allowed.
  • Restart the computer and try again: A restart does not give the user administrator rights.
  • Run ls to list the files in the folder: ls only lists files. It does not give the rights needed to install software.
Practice questionReviewedCore 2 (220-1202) › Operating Systems★★★★★

Question 10. An administrator changed a Group Policy setting and wants a Windows PC to apply it right away instead of waiting. Which command should be run on the PC?

  1. ① gpupdate /force
  2. ② sfc /scannow
  3. ③ chkdsk /f
  4. ④ gpresult /r
▼ Show answer and explanation▲ Hide answer and explanation

Answer: ① gpupdate /force

Key point: gpupdate /force applies policy now

Windows applies Group Policy changes on a schedule. gpupdate /force tells the PC to apply all policy settings right now. To see which policies are in effect, use gpresult.

Wrong choices

  • sfc /scannow: sfc repairs system files. It does not apply Group Policy.
  • chkdsk /f: chkdsk fixes file system errors on a disk. It does not apply Group Policy.
  • gpresult /r: gpresult shows which policies are applied. It does not apply new ones.

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Written by AI · Not yet reviewed by staff